CUSTOMER SERVICE

Defective Books

Order Information

We're unable to offer direct online book sales at this time, either for consumers or for trade sales accounts. Picador books may be purchased through any of the online retailers listed below, or at your favorite neighborhood store.

• 1 Book Street
• A1 Books
• Amazon.com
• Barnes and Noble
• Books-A-Million
• BooksNow
• BookSense
• Borders
• BuyBooks
• A Clean Well-Lighted Place
• Elliott Bay Book Company
• Hastings
• KingBooks
• Northern California Independent Booksellers
• Powells Books
• Shopping.com
• Tattered Cover Bookstore

NOTE TO ONLINE BOOKSELLERS: If you would like to have your store listed here, please send an e-mail to: webmaster@stmartins.com Booksellers interested in setting up accounts and ordering specific books should contact our warehouse:

VHPS Distribution Center
16365 James Madison Highway
Gordonsville, VA 22942-8501
Tel: 888-330-8477
Fax: 800-672-2054

or more information on mail order catalogs, premiums, and special sales, contact:

Special Markets Department
Holtzbrinck Publishers
175 Fifth Avenue
New York, NY 10010
Phone: 800-221-7945, ext. 5445
Fax: 212-598-9173

If you are looking to purchase our titles outside the US, please contact the appropriate distributor below:

UK and Ireland:

Melia Publishing Services
The White House
2 Meadrow, Godalming
Surrey GU7 3HN
Tel: 01483 869839
Fax: 01483 869845

Africa/Europe/Middle East/India:

Macmillan General Books
Attn. Export Department
Houndsmills, Basingstoke
Hampshire, England, RG21 6XS
Tel: 44 1256 302716

Australia:Pan Macmillan

5th Floor, 627 Chapel Street, South Yarra, Victoria
Australia 3141
Tel: (03) 9825-1000
Fax: (03) 9825-1015

New Zealand:

Macmillan Publishers
6 Ride Way, Albany, Auckland, New Zealand
Tel: (64-9) 414-0357
Fax: (64-9) 414-0352

Republic of South Africa:

Pan Macmillan South Africa
Wanderers Office Park, 1st Floor: The Pavilion
52 Corlett Drive, Illovo 2196
Johannesburg
Tel: (011) 731-3440
Fax: (011) 731-3540

Asia:

Pan Macmillan Asia
Unit 1812, 18th Floor Paul Y Centre
51 Hung to Rd, Kwun Tong
Kowloon Hong Kong
Tel: (852) 2811-8781
Fax: (852) 2811-0743

Latin America and Caribbean:

Macmillan General Books
Attn. Export Department
Mr. Jim Papworth
Houndsmills, Basingstoke
Hampshire, England, RG21 6XS
Tel: 44 1256 302716
Fax: 44 1256 460675

All Other Inquiries:

Macmillan
International Sales Department
175 Fifth Avenue
New York, NY 10010
Tel: 646-307-5421
Fax: 212-388-9065

For Orders in Canada:

H.B. Fenn and Company, Ltd.
34 Nixon Road, Bolton, Ontario L7E 1W2
Tel: (905) 951-6600
Fax: (905) 951-6601
www.hbfenn.com

DESK AND EXAM COPIES

Professors and teachers seeking examination and desk copies for course adoption purposes should submit requests by postal mail, fax, or email. Please include your course title and estimated enrollment.

Academic Marketing
175 Fifth Avenue
New York, NY 10010
Fax: (646) 307-5745
academic@macmillan.com
Macmillan Academic

CONTACTING AN AUTHOR

Although we receive a great number of requests, we're not able to release the phone, fax, mailing or email addresses of any of our authors. If you'd like to send a letter to your favorite author, you can do so via a standard letter, addressed as follows:

[name of the author]
c/o Author Mail
Picador
Attn: Permissions Manager
175 Fifth Avenue
New York, NY 10010

Or you may send an email to the author through our general publicity address: publicity@picadorusa.com

MANUSCRIPT SUBMISSIONS AND UNSOLICITED QUERIES

At this time, we are not able to accept unsolicited manuscripts or submissions. We do not accept responsibility for loss or damage to, or return of, unsolicited materials sent to us; unsolicited submissions will be recycled or otherwise discarded.

If you are interested in having a manuscript considered for publication, we recommend that you first enlist the services of an established literary agent. Many literary agencies can be located in Bowker's Literary MarketPlace.

SUB-RIGHTS INQUIRIES

For sub-rights (serial rights for magazines and newspapers, audiobook licensing, British and translation rights and dramatic rights), please send your information and request to:
publicity@picadorusa.com

Permissions

Send any permissions inquiries to:
Picador
Attn: Permissions Manager
175 Fifth Avenue
New York, NY 10010
permissions@stmartins.com
Download subrights form

PUBLICITY: Booking an Author Event, Promotions, and Review Copies

To request a review copy, cover art or author photo, or to book an author event, please email publicity@picadorusa.com.

If you are a freelancer or are on staff with a periodical (either printed or online) and you would like a review copy, please be sure to include the following:

• your contact information
• specific information about your publication
• circulation numbers
• background of your readership.

Should you prefer to send a letter and/or additional materials about the event or your organization, please address them to:

Picador
Publicity Department
175 Fifth Avenue
New York, NY 10010

BOOK CLUBS AND READING GROUP GUIDES

Occasionally our authors are available to teleconference with a book club. If you are interested in booking this teleconference, or getting in touch with the author, please contact us at publicity@picadorusa.com.

Reading group guides are available for many of our titles. Guides can be found at www.picadorusa.com. If you do not see a guide for a specific title, and you'd like to know if one is available, please contact us at readinggroupguides@picadorusa.com.