Industries & Professions
A leading expert redefines customer service for the twenty-first century
Samurai Selling is a unique guide for the modern salesperson. The code of the ancient Japanese samurai is grounded in service and personal character. Samurai...
Fresh Lipstick shakes feminist fashion down to its Birkenstocks.
Linda M. Scott wants to put an end to the belief that American women have to wear a...
The dramatic tale of the man who created the modern city--and ended up at the center of America's first corporate scandal