"A fine roar of a lecture about how the American mind is shaped by (too much) media . . . De Zengotita . . . is an adventurer of the digitized American psyche."—The Washington Post Book World

"Ehrenreich is at her best (and she’s very, very good) when chronicling the outrageous human downside of our economy, the costs it imposes on people who can’t afford a bacon-infused old-fashioned. There’s the hospital worker whose employer garnished her paycheck for an emergency room visit, 'a condition of debt servitude reminiscent of early-20th-century company towns.' There’s the poor man who got himself arrested in order to live more comfortably in prison, because 'we are reaching the point . . . where the largest public housing program in America will be our penitentiary system' . . . A tight and chilling companion volume to Nickel and Dimed, Ehrenreich’s account of her own experience working undercover in the low-wage economy."—Eve Fairbanks, The New York Times Book Review 

"‘I was born to be a lawyer,’ writes Norman Pearlstine in one of the autobiographical chapters to his fascinating book . . . Off the Record is a terrifically candid and genuinely fascinating book by a shrewd and vastly experiences journalist.”—Tim Rutten, Los Angeles Times

"The world is messy, like it or not, and it's only going to get messier as the Web destroys rules and rule-makers. You can either complain about the chaos and wish for the good old days of order, or you can buy this book and understand why delirious disorder will soon make us all smarter."—Chris Anderson, author of The Long Tail