How can large protest crowds be better and more respectfully managed by police? This topical book applies the principles of community-based conflict resolution to the policing of large crowds, suggesting a completely new approach that moves away from the discourse of rabble-rousing mobs towards negotiated management, and a paradigm of mutual respect for protesters as principled dissenters and for police as non-repressive agents of public order. Both are needed, the authors argue, in order for democracy to flourish. The book opens with a foreword from Archbishop Desmond Tutu.

This text offers a perspicuous, empirically-informed theoretical overview of the prospects for citizenship in the light of its current political context. The authorial team comprises leading names from across the field, offering a cutting edge analysis of the problems and pressures of citizenship in the twenty-first century. The authors focus in particular on the apparent decline of traditional forms of civic engagement, the emergence of new forms of participation and the relationship between citizenship and globalization.