"An invaluable tool, infinitely wise and very practical. No businessperson should be without this handy guide."—Kenneth S. Olshan, chairman of the board and CEO, Wells Rich Greene BDDP, Inc.
"The basis of all motivation is communication. To be a successful communicator requires discipline, understanding, and verve. Joan Detz understands this and provides a firm foundation from which to launch influential communications."—James S. Todd, M.D., executive vice president, the American Medical Association
"This book is a practical text for helping anyone develop the ability to speak and to become more effective."—Terrence J. McCann, executive director, Toastmasters International
"In international business, knowing how to speak efficiently and effectively is the key to success. This handy book will help busy executives master this important skill."—Dr. Mitsuru Misawa, president, Industrial Bank of Japan Leasing (USA) Inc., and director, IBJ Leasing (Tokyo)
"A how-to classic."—The Washington Post