• Palgrave Macmillan
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Aryanne Oade

ARYANNE OADE has worked as a Chartered Psychologist since 1991. She has appeared on C4 speaking about customer complaints handling; has given an address on 'Creativity in Business' at the British Association for the Advancement of Science and has appeared on Radio 4 speaking on the same topic. Aryanne has spoken at both the Leeds and York Institute of Directors Breakfast Meetings on 'Politics, Power and Profit'; and once at the British Psychological Society's Annual Conference on 'Stress Levels Among South Yorkshire Probation Officers.' She is a member of the British Psychological Society's Special Group in Coaching Psychology and holds general membership at the Division of Occupational Psychology. She is also a Member of the Association for Coaching.

Works

cover Buy
Managing Challenging Clients
Building Effective Relationships with Difficult Customers

Palgrave Macmillan
Are you responsible for managing your organisation's clients? Do you need to deliver an effective service to challenging and unreasonable clients? This...
Aryanne Oade

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