The secret to self-confidence is to know and understand the rules of social engagement before you’re in the middle of an uncomfortable situation.
Do you know how to:
Etiquette isn’t just something you need on formal occasions. It’s a blueprint for how to behave every day, in every situation, to make interactions between people smooth and pleasant, with no ruffled feathers, misunderstandings or hurt feelings. It helps you smoothly transition from college to corporate life, and from professional obligations to personal ones. Etiquette doesn’t exist to add a layer of extra rules to life—it’s there to guide us to treat each other with kindness and consideration in our personal and professional lives.
Sign up to receive information about new books, author events, and special offers.
Patricia Rossi is "NBC Daytime's" national manners correspondent. She is also an etiquette coach, consultant, and public speaker with over twenty years experience in her field. Her nationally syndicated “Manners Minute” television segments air weekly on NBC, CBS, Fox, and ABC affiliates. She has been featured in USA Today and Guideposts, and is Twitter's #1 etiquette professional.
represents thought-provoking authors and experts. We can find a speaker uniquely
positioned for your audience and budget.