Sign up to receive information about new books, author events, and special offers.
Whoever said “You never get a second chance to make a first impression” was absolutely right. In business and in private life, we either consciously or unconsciously make judgments about someone’s professionalism, character, and competence based on first impressions. The best way to make a positive first impression, especially during first-time business encounters, is to be on time and be prepared.
Uncommon Common Sense
Read the full excerpt
Jacqueline Whitmore is an international etiquette expert and the founder and director of the Protocol School of Palm Beach. Jacqueline has helped thousands of high-powered executives learn how to avoid the missteps and mistakes that may stifle their business relationships and tarnish their reputations. As the Cell Phone Etiquette Spokesperson for Sprint and the founder of National Cell Phone Courtesy Month in July, she makes radio and television appearances to educate consumers about the importance of cell phone courtesy. Jacqueline and her husband, Brian Gleason, live in Florida.