OVERRIDE

What to Say to Get Your Way

The Magic Words That Guarantee Better, More Effective Communication

John Boswell

St. Martin's Press

A snappy book of simple conversational swaps that reveals how to talk so everyone will listen

Words matter. They can inform, soothe, sting, reverberate, and leave scars. And the wrong words can turn off—literally— the listener, transforming what should be an exchange of information, feelings, and ideas into dead air time. So many of our dialogues with others are like scripts—we say the same things, ask the same questions, react in the same ways, and get the same (predictably bad) responses. Our verbal interactions with others often illustrate that famous definition of insanity: doing the same thing over and over and expecting a different response. With quick-take visuals and a smart sense of how human beings really talk to each other, What to Say to Get Your Way: The Magic Words That Guarantee Better, More Effective Communication can turn dead air time into something productive. It’s a simple, effective toolbox that will train anyone to say what he means effectively and powerfully.


BOOK EXCERPTS

Read an Excerpt

1
You’ve Got the Power!
RECENTLY, WHILE ON JURY DUTY, I was sitting in the waiting room reading my New York Times when a very large—okay, fat—woman tried to squeeze by me. She was carrying a big, heavy bag and, as she stepped over me, she hit me in the head with it.
I was about to say something, but she sat down and glared at me as though that was exactly what she was hoping for. Discretion being the better part of federal courthouse valor, I decided to say nothing and went back to reading my paper.
A few minutes later she got up to go hand in her jury notice. As she
READ THE FULL EXCERPT
BACK

REVIEWS

Reviews from Goodreads

BACK

ABOUT THE AUTHOR

  • John Boswell

  • JOHN BOSWELL is a book packager, writer, and business expert who has used his verbal powers of persuasion to create and sell over 200 titles since 1972, many of them bestsellers such as French for Cats, The First Family Paper Doll and Cut-Out Book and the 365 Ways to Cook series. He lives in New York City. 
BACK

BUY THE BOOK

Available Formats and Book Details

What to Say to Get Your Way

The Magic Words That Guarantee Better, More Effective Communication

John Boswell

BACK

FROM THE PUBLISHER

St. Martin's Press

BACK