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us.macmillan.com Privacy Notice Effective Date:
April 1, 2008 We at Macmillan (“we” or
“Macmillan”) respect your concerns about privacy and value the
relationship we have with you. This
Privacy Notice describes the types of personal information we collect on www.us.macmillan.com, how we may use that information,
and with whom we may share it.
This Privacy Notice also describes the measures we take to protect the
security of the information. In
addition, we describe the choices you can make about how we use the personal
information you provide to us, how you can update your contact information,
contact us with general questions or comments, inquire about our company and
its products and services, or ask any questions you may have about our privacy
practices or this website.
Getting our Newsletters and other
information You may sign up
to receive our newsletters and/or other information about new releases, author
appearances, and special offers. In
order to fulfill your requests, we will ask you for your name and email address,
and sometimes certain other information.
You may unsubscribe to our newsletters and alerts at anytime by clicking
on the unsubscribe link included on all of our emails to you. Ordering our Products When you order from us, we collect your name, billing
address, shipping address, email address, phone number, and credit card number.
We also gather information on the person who will receive any gift you send
(e.g., that person's name and address) and we will retain a record of your
purchases. Surveys and Questionnaires We may ask
visitors to our website to complete online surveys and opinion polls on a
variety of topics, including their activities, attitudes, and interests as they
relate to our products and services.
When you complete a survey we usually collect your name, address, and
email address. We may also ask you
for additional information, such as your age, interests, product preferences or
zip code. Sweepstakes, Contests and
Promotions From time to
time we may run sweepstakes, contests or other promotions online. When you enter a sweepstakes or contest
on line, we usually collect your name, address, email address and phone
number. We may also ask you for
additional information, such as your age, interests, product preferences or zip
code. Chat Rooms, Forums, and Discussion Groups We may choose to host chat rooms, forums and/or discussion
groups on our website. If you choose to participate in a chat room, forum or
discussion group, we may request certain information such as your email address
and date of birth. Please be aware that some or all information you provide
(including personally-identifiable information) in connection with a chat room,
forum or discussion group may become publicly available. We reserve the right,
at our sole discretion, to save and archive any content of any nature posted to
this website and we may (in addition to any other rights we may have to use
such content pursuant to the Terms of Use governing your use of this website):
1) disclose such content if required to do so by law or to comply with legal
processes; 2) to respond to claims that any of the content violates the
property, privacy, publicity or other rights of others; or 3) to protect the
rights, property or safety of this website, Macmillan, its employees, users or
members of the public. The blogs and forums to which you are provided access
through this website are owned and operated by third-party companies. Use of
these sites, as well as such companies' use of any information you may submit
on these sites, may be subject to the terms of use and privacy notices
applicable to these sites, which we strongly suggest you review. These sites
are not owned by Macmillan and are not under our control. “Contact
Us” Passive
Collection of Information When you visit our website, your browser automatically
sends us certain Internet-related information, such as the Internet Protocol
(IP) address of the computer you’re using and your originating domain. We
also collect certain information about our website visitors, such as how many
users visited our site, the average time spent on the site, the pages viewed,
and referring websites. By collecting this information, we learn how to best tailor
our website to our visitors. While we generally examine such information only
in the aggregate, such information could be linked back to individual IP
addresses. We use
cookies on this website. A cookie
is a small piece of information sent by a Web site that is saved on your hard
disk by your computer's browser. It holds information a site may need to
interact with you and personalize your experience. At us.macmillan.com, we use
two kinds of cookies: session cookies and persistent cookies. Session cookies
exist only for as long as your browser remains open. Once you exit your
browser, they go away. Persistent cookies, in contrast, last from visit to
visit; they do not go away when you exit your browser. We use cookies
to administer certain functions, and to help you navigate the website more
efficiently. For example, we use session
cookies to maintain information we need to have in order for you to shop at us.macmillan.com. Without the session ID cookie, you can't
add merchandise to your bag and carry it to Checkout. You can
use our site without accepting cookies. The "help" portion of the
toolbar on most browsers will tell you how to stop accepting new cookies, how
to be notified when you receive a new cookie, and how to disable existing
cookies. Remember, though, if you disable all cookies, you may not be
able to take advantage of all features of this website. Collection of site usage
information on our site is performed on our behalf by a third party
service provider. In addition to cookies, the service
provider may use web beacons to notify the service provider of web
page access by visitors. Our third party service
provider may retain such usage information for its own internal purposes. How We Use Information We Collect Information collected through our website is used in
connection with the purpose for which it was submitted, including: to contact you to answer a question, to
send you a newsletter or other information you have requested, or to enter you
into a sweepstakes. In addition if you
purchase a product on our website, we will use information to process that
purchase and the related payment. We may also use the information we collect to send you
information or products we think may be of interest to you, to customize our
contacts with you and to do other internal analyses, such as market research,
that will allow us to better meet the needs of our customers. We may also use
information to enhance your online experience while using our website or to
improve the content of the site or to improve the quality or variety of the
products and services we offer. How We Share Information We may share the information you provide with companies
that are related to Macmillan through common ownership. In addition, we may share information about you with
non-affiliated third parties whose products or services may be of interest to
you. These third parties may contact you about their products and services. We
will not share your information with these third parties for their own
marketing purposes if you request that we not do so. We may, however, engage in
joint marketing activities with selected third parties and may share personal
information about our website visitors with them. We also share information provided by our website
visitors with service providers we have retained to perform services on our
behalf. For example: when you make
a purchase, we may share information about you and your transaction with other
companies for the purpose of processing your transaction, and we may retain outside
companies to manage databases of customer information and to distribute e-mail
offerings.
In addition, we may disclose information about you (i) if we are required to do so by law, (ii) in response to legal process,
iii) to law enforcement authorities or other government officials, or (iv)
when we believe disclosure is necessary or appropriate to prevent physical
harm or financial loss or in connection with an investigation of suspected or
actual illegal activity. We reserve the right to transfer any information we have
about you in the event we sell or transfer all or a portion of our business or
assets. Should such a sale or transfer occur, we will use reasonable efforts to
try to ensure that the transferee uses personal information you have provided
through this website in a manner that is consistent with this Privacy Notice. We provide links to other websites for your convenience
and information, including websites of other companies related to Macmillan
through common ownership. These sites may operate independently from
www.us.macmillan.com, and may not be under our control. These sites may have
their own privacy notices in place, which we strongly suggest you review if you
visit any linked website. We may not be responsible for the content of these
sites, any products or services that may be offered through these sites, or the
privacy practices of these sites. To try and bring you offers that are of interest to you,
we have relationships with other companies that we allow to place ads and
provide other services on our Web pages. As a result of your visit to our site,
these ad servers and other entities may collect information such as your domain
type, your IP address and click-stream information. We are not responsible for the
data collection practices of any sites linked to Macmillan nor does our linking
to third party websites or services constitute sponsorship or endorsement of
the content or business practices on these sites. By use of this Site, you have
agreed that you will use the hyperlinks to third party sites at your own risk.
If our policy
concerning collection of information from children under 13 changes, we will
revise this portion of the us.macmillan.com privacy notice and will comply with
the requirements of the Children's Online Privacy Protection Act. Security In connection with your purchases at Macmillan, we use a
third party service provider to collect your credit card [or debit card] number
(and related information). The third party payment service provider will be
solely responsible for the collection, use, and storage of your credit card [or
debit card] information. Please remember that no data transmission over the
Internet, or by other means, can be guaranteed to be 100% secure. Thus, while
we strive to protect the information you provide through this website,
Macmillan cannot ensure or warrant the security of any information you transmit
to us. Therefore, you understand, acknowledge, and agree that you transmit information
over this Site at your own risk. Your Choices We also give you the option of requesting that we not
share your information with companies related to Macmillan by common ownership
for marketing use. However, PLEASE NOTE that, because of the integrated nature
of Macmillan and some of these companies, if you opt out of sharing with them,
you will also automatically be opted out of marketing use by Macmillan. That
means that you will not receive marketing information from us about books,
promotions and services. Click here to send us an e-mail with
your name and e-mail address(es), if you do not want us to share your
information with related companies for marketing use (or use the information
for marketing purposes ourselves). (Keep in mind, however, that some of our
related companies may have independently obtained your information, in which
case you may continue to receive communications from those companies, unless
you opt out directly with them.) Please be aware that we are able to effectuate an
opt-out only for a specific e-mail address. So, if you have more than one
e-mail address or if you have changed your email address, your opt-out request
may not be effectuated properly. If you believe you have opted out, but
continue to receive e-mails from us, please contact us by one of the means listed
under “How to Contact Us”, below, and we will endeavor to
resolve the issue. You can "opt-out" of receiving newsletters,
advertising and promotional e-mail from us by following the opt-out
instructions in our e-mail messages. To ensure that your opt-out request is
honored, you must use the designated method in the e-mail message to notify us
of your opt-out request, as we cannot guarantee that other methods of
notification will be effective or timely. Please note that even if you choose
to opt-out of receiving Macmillan's marketing, we will continue to send you
important service related communications, including follow-up messages
regarding sweepstakes or contests you have entered or other transactions you
have undertaken (e.g., order confirmation). Macmillan Accounts If you would like to review the Personal Information
that we have collected from you online in connection with your purchases from
Macmillan, log back into your user account. Click on "My Account" to
review or make changes to your purchase information at any time. If you are not
signed in, you will be prompted to do so. If you do not remember your password,
click on the "Forgot your password" link, provide your e-mail address
and we will send you your password via e-mail. Updates to this Privacy Notice By using this website, you signify your agreement to this Privacy Notice.
This Privacy Notice may change from time to time. Changes to this Privacy Notice
will become effective when those changes are posted to the Site. Your continued
use of the services and the sites subsequent to any changes to this Privacy
Policy constitutes your acceptance of the changes. Please review this statement
periodically to ensure you are aware of any changes or updates to this
Notice. We indicate the effective
date of this Notice (and any updates) at the top of the Notice. If you would like to update your contact information, click here. • clicking here Macmillan Publishers |
