• Palgrave Macmillan
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Anni Townend

Anni Townend is a business psychologist who works facilitating individuals, teams and organizations to become more effective in their work performance and mediating between individuals in order to resolve conflicts. She has developed a Corporate OmbudsService for the investment bank UBS, worked as an Associate of Henley Management College and a Senior Associate of Cambridge Management Centres. Her clients include Barclays, Greenpeace, UBS, Unilever, Woolworths and WWF.


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Palgrave Macmillan
This book focuses upon what is assertiveness and how this can be developed in the organisation. It identifies the benefits of having assertive employees and...
Anni Townend

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