John Hoover, Ph.D., is the author of the national bestseller How to Work for an Idiot: Survive & Thrive . . . Without Killing Your Boss and more than a dozen other books. He has helped Boeing, Delta Air Lines, IBM, Hilton Hotels, Motorola, New York State Training Council, Sanyo Fisher USA, Xerox, and many others develop and apply people-centered communication strategies as well as to build and sustain strong internal and external people-driven relationships.
John Hoover, Ph.D.
St. Martin's Press
St. Martin's Griffin
"This animated business analogy is corny, outrageously unrealistic, and at times fiendishly clever. Much of the practical wisdom imbedded in it is right on target. . . . A good refresher course for...