Macmillan Publishers Privacy and Cookies Notices
(Last Updated October 2023)
Macmillan Publishers understands your concerns about security and privacy and values the relationship we have with you. These Privacy Notices describe the types of personal information we collect, how and why we use and disclose the information, and how to exercise your privacy choices. We also describe the measures we take to safeguard the information and tell you how to contact us about our privacy practices. You can contact our Privacy Office at any time via email to DataPrivacy@macmillan.com.
Macmillan Publishers Privacy Notice
– Important Information for Residents of California
Macmillan Publishers Privacy Notice
This Privacy Notice describes our practices with respect to the personal information we collect from our customers, service providers and from individuals who interact with us directly, including visitors to https://us.macmillan.com and other Macmillan Publishers websites and platforms.
If you are a customer of Macmillan Learning, please see the Macmillan Learning Privacy Notice here: https://store.macmillanlearning.com/us/privacy-notice
If you are an applicant, current, or former employee, please see the Macmillan Privacy Notice for employees and applicants here: https://us.macmillan.com/privacy-notice-employees-applicants
1. Our Collection, Use and Disclosure of Personal Information
Macmillan Publishers collects personal information from professionals and consumers who interact with us directly through our online sites, mobile apps or offline, such as at trade shows or business meetings.
“Personal Information” or “PI” is any information that can be used to identify, locate or contact you. It also includes other information that may be associated with your name or other identifiers. The chart below describes the categories of personal information we collect, the sources of that information, the reasons we collect it, and the types of people to whom we may disclose the information. Please note that we may use and disclose any personal information for our “Everyday Business Purposes” as permitted by law. We may also disclose any personal information to our affiliates and to the service providers and contractors that need to use the information to provide services to us. We have contracts with these companies that require them to protect our information and to comply with law. We may also disclose any information when required by law, such as to law enforcement agencies or in connection with litigation.
We do not sell any personal information for monetary consideration. We share personal information for online targeted advertising, including cross-contextual behavioral advertising, as indicated in the chart. You can opt-out of this sharing at any time via the Your Privacy Choices link in the footer of the respective Macmillan site.
|Representative Data Elements|
|Sources||We collect this information from you and from third party data suppliers, such as services that provide sales leads. We may also obtain your information from publicly available sources, such as LinkedIn. We may use a service provider to update or standardize mailing addresses.|
|Purposes for Collecting||We use contact information to identify you and communicate with you by mail, email, telephone or text, including sending you transactional messages (such as confirmation) and commercial messages (such as marketing). Contact information is also used to personalize our communications, such as by using your preferred name.|
|Categories of Recipients||We disclose contact information to our service providers, contractors and others, such as couriers and telecommunications providers who deliver our communications.|
|Government-issued Identification Numbers|
|Representative Data Elements|
|Sources||We collect this information from you.|
|Purposes for Collecting||We use this type of information for identity verification and legal compliance, such as reporting payments made to suppliers, partners or influencers as required by law, and payment of prizes to sweepstakes winners as required by law.|
|Categories of Recipients||We disclose this information to service providers and contractors and others, such as payment processors, auditors and government agencies.|
|Other Unique Identifiers|
|Representative Data Elements|
|Purposes for Collecting||We use unique identifiers to identify you or your device, including to associate you with different devices that you may use, for internal record-keeping and reporting, including for data matching and analytics, and to track your interactions with us, including for ad delivery and personalization, and for payments to influencers.|
|Categories of Recipients||We disclose these identifiers to our service providers, contractors and others, such as entities that assist with our information technology programs (such as website hosting companies) or administer promotions. We may also disclose these identifiers to auditors and companies that assist with security and fraud prevention.|
Advertising identifiers are shared with third parties as part of our online advertising programs. You can opt out of this sharing via the Your Privacy Choices link in the footer of the respective Macmillan site.
|Consumer Relationship Information|
|Representative Data Elements||We collect personal information about individual consumers in the context of our direct relationships with them. This includes: |
|Sources||If you are a consumer, we collect this type of information from you and from other sources. For example, we may collect publicly available information about you from social media platforms. We may collect additional information from companies that provide information that helps us understand our customers, including data brokers and public records providers. We may also infer information about you based on information that you have given us (including from the information that you provide to us via our surveys that you fill out) and your past interactions with us and other companies.|
|Purposes for Collecting||We use this type of information to better understand you and to understand our customers generally, to design products, services and programs that appeal to our customers, including loyalty programs, to identify prospective customers and for internal business purposes, such as marketing, quality control, training and analytics.|
|Categories of Recipients||We disclose consumer information to our service providers and contractors. As permitted by law, we may disclose consumer information to marketing partners and companies with whom we have similar relationships. While we do not sell consumer information for monetary consideration, consumer information may be shared with third parties as part of our online advertising programs. You can opt out of this sharing by visiting the Your Privacy Choices link in the footer of the respective Macmillan site.|
|Business to Business Relationship Information|
|Representative Data Elements||In the context of our relationships with our commercial customers, suppliers, partners, contractors, authors, narrators, influencers and book reviewers, we collect “B2B” information, including: |
|Sources||If you are a professional, we collect this type of information from you and from your company. We also collect B2B data from publicly available sources, such as LinkedIn, or from third parties, such as data brokers, trade associations or trade shows.|
|Purposes for Collecting||We use this type of information to fulfill our business relationship with you and/or our commercial partner. We also use it to develop and maintain our relationship with you, including by sending you marketing communications, personalized offers and invitations, and for internal business purposes, such as customer service, quality control, training, reporting and analytics, risk management and compliance.|
|Categories of Recipients||We may disclose this type of information to our service providers and contractors, to the company you work for, and other companies (such as your company’s affiliates and service providers), as needed for the commercial relationship, such as including your information on purchases that you authorize or completing satisfaction surveys from your company.|
|Representative Data Elements||Autobiographical details that assist us with publication and marketing of your book. Autobiographical details may include sensitive personal information, such as your gender identity or expression, race or ethnicity, sexuality, heath religious views, or life experiences.|
|Sources||We collect this information from you directly or through your manuscripts.|
|Purposes for Collecting||We use this type of information to understand the context of your work and for internal business purposes, such as verifying the authenticity of publications and to assist with drafting promotional materials (such as author bios and book jacket copy) and publicity event planning|
|Categories of Recipients||This information may be disclosed to those service providers and contractors that assist us with book promotions and used publicly with your consent in publicity materials.|
|Representative Data Elements|
|Sources||We collect this type of information from you and (if you are a professional) from your company. We receive this type of information from our service providers and contractors and from other companies, such as our payment processors, resellers or agents. 40. We may collect this information automatically when you visit our facilities or use our websites or apps. For example, our apps automatically log access requests, downloads and other transactions.|
|Purposes for Collecting||We use this type of information to fulfill our business relationship with you and/or your company, including for order fulfillment, customer service, recordkeeping, compliance, and dispute resolution, and to administer programs, such as email subscriptions, contests and promotions and influencer programs. We also use this information for our internal business purposes, such as finance, quality control, training, reporting and analytics, and for risk management, fraud prevention and similar purposes.|
|Categories of Recipients||We disclose transaction information to our service providers, contractors and others, such as to other entities as needed to complete the transaction, including delivery companies, agents and manufacturers, and to our auditors, financial institutions, and government agencies. If you are a professional, we may disclose this information to your company.|
|Representative Data Elements|
|Sources||We collect this type of information from you and from our service providers, financial institutions and payment processors.|
|Purposes for Collecting||We use financial information to fulfill our business relationship with you, such as processing payments, issuing refunds and collections, and for internal business purposes, such as finance functions, audits, fraud prevention and compliance.|
|Categories of Recipients||We disclose financial information to our service providers, contractors and others, such as payment processors, financial institutions, auditors and government agencies.|
|Representative Data Elements|
|Sources||We may collect health and wellness information from you, such as if you subscribe to health and fitness podcasts|
We may collect health information from you if you need assistance accessing our products, services or facilities. We may collect this health information from you and from others, such as in connection with a workplace accident.
|Purposes for Collecting||We use health data to fulfill our business relationship with you, including providing products and services that address health-related needs and for customer relationship purposes, including targeting based on health interests We use health data to accommodate disabilities and enable accessibility of our products, services and facilities, and for occupational health and safety programs and other internal business purposes, such as risk management and compliance.|
|Categories of Recipients||We disclose health information to our service providers, contractors and others, such as healthcare providers, insurers, first responders (in the event of an emergency), or government agencies. We may also disclose health information to others if needed to provide you with an accommodation.|
|Online & Technical Information|
Please read our Cookies Notice for additional information.
|Representative Data Elements|
|Sources||We collect this type of information from your computer or devices when you interact with our platforms, websites and applications. For example, when you visit our websites, our server logs record your IP address and other information. We may also receive this information from third parties, including computer security services and advertising partners.|
|Purposes for Collecting||We use technical information for system administration, technology management, including optimizing our websites, applications and product, and for information security and cybersecurity purposes, including detecting threats to our networks and systems.|
We also use online and technical information for personalization, to better understand our customers and prospective customers and to enhance our relationship information, including by associating you with different devices and browsers, and for online targeting and advertising purposes.
|Categories of Recipients||We may disclose this type of information to our service providers and contractors, and others such as companies that support our information technology and cybersecurity programs. Online and Technical Information may be shared with third parties as part of our online advertising programs. You can opt out of this sharing via the Your Privacy Choices link in the footer of the respective Macmillan site.|
|Audio Visual Information|
|Representative Data Elements|
|Sources||We collect this type of information from you and from publicly available sources, such as social media sites. We may also collect this information automatically, such as when we record calls to our call center and use CCTV cameras in our facilities.|
|Purposes for Collecting||We use this type of information for internal business purposes, such as call recordings used for training, quality control, and compliance. We also use these data for relationship purposes, such as use of photos and videos for social media purposes or sentiment analytics, and for security purposes and loss prevention.|
|Categories of Recipients||We may disclose this type of information to our service providers and contractors that support our information technology, security, and loss prevention programs.|
|Inferred and Derived Information|
|Representative Data Elements|
|Sources||We create inferred and derived data elements by analyzing other data, such as our relationship and transactional information.|
|Purposes for Collecting||We combine inferred data with other relationship information and use this type of information to better understand you and to understand our customers generally, to design products, services and programs that appeal to our customers, including loyalty programs, to identify prospective customers and for internal business purposes, such as quality control, training and analytics.|
|Categories of Recipients||We disclose derived information to our service providers, contractors and others, such as management consulting firms and security firms.|
|Our websites are designed for children aged 13 and up. We do not sell any children’s data for monetary consideration. Website pages that are aimed at children under 16 are configured so that we do not knowingly share any children’s data with third party advertising companies unless the website visitor opts-in to allow the sharing or indicates that they are 16 and over.|
|Representative Data Elements|
|Sources||We collect compliance data from you and from our providers, contractors, and others, such as screening companies’ services, investigators, legal advisors and government agencies. We may generate compliance records internally, such as when we document a workplace event.|
|Purposes for Collecting||We use compliance data for internal governance, corporate ethics programs, institutional risk management, reporting, demonstrating compliance and accountability externally, and as needed for litigation and defense of claims.|
|Categories of Recipients||We disclose compliance data to our service providers, contractors and others, such as auditors, investigators, lawyers, advisors, government agencies and others as required by law.|
Please note that we may also use and disclose information about you that is not personally identifiable. For example, we may publish reports or create products that contain de-identified, aggregated or statistical data. These reports and products do not contain any information that would enable the recipient to contact, locate or identify you.
2. Your Privacy Rights and How to Exercise Them
Macmillan respects your rights to access, correct and request erasure or restriction of your personal data as required by law. Depending on your country or state of residence, these rights may include:
- The right to be informed about our collection, use and disclosure of your personal information,
- The right to know if we maintain your personal information, and if we do, to access that information (subject to the rights of others) and to request that we provide your information in a portable format,
- The right to ask us to correct your information if it is incomplete or incorrect,
- The right to ask that we delete your personal information, and
- The right to object to our processing of your personal information, including the rights to object to:
– the sale of your personal information,
– the sharing or use of your personal information for certain types of online targeted advertising,
– the use of profiling or automated decision-making which might significantly affect you,
– certain secondary uses and disclosures of sensitive personal information, and,
– if we are processing your personal information based on your consent, to withdraw your consent at any time.
To learn more about the specific rights that you have and to exercise your rights, please visit our privacy rights portal at the Your Privacy Choices link in the footer of the respective Macmillan site. You can also contact the Macmillan Privacy Office at [email protected].
Please understand that these rights are subject to some limitations. For example, we may require documentation to support certain corrections to your information, and we generally cannot restrict or delete personal information in those situations where our retention is required for our internal business purposes or to comply with law.
We will not retaliate against you if you exercise your privacy rights.
3. Analytics, Profiling and Automated Decision-Making
We do not use profiling or automated decisions-tools to make decisions that produce legal or similarly significant legal effects for you; any such decisions are subject to human review.
4. Information Security
We have an information security program that is reasonably designed to protect the confidentiality and security of all the personal information that is entrusted to us. Our security safeguards protect against unauthorized access, improper use, alteration, destruction or accidental loss. Our service providers and data processors are contractually required to implement appropriate security controls.
We have also implemented procedures to deal with any actual or suspected data security breach and will notify you and the applicable authority about a breach as required by law.
5. Data Retention
We will retain your personal information for as long as the information is needed for the purposes listed above and for any additional period that may be required or permitted by law, such as for business, legal, accounting, or reporting requirements.
The length of time your personal information is retained depends on the purpose(s) for which it was collected, how it is used, and the requirements we have under applicable laws. If you would like us to delete your personal information, please see the Your Privacy Choices link in the footer of the respective Macmillan site for information about how to submit a deletion request. If we do not have a legal basis for retaining your information, we will delete it as required by applicable law.
6. International Transfers of Personal Information
Macmillan Publishers is headquartered in the United States. Your personal information may be transferred to, processed or stored in the United States and other countries which may not have equivalent privacy or data protection law. However, regardless of where your personal information is transferred, we will protect it in accordance with our Privacy Notices and applicable law.
Where required, we use approved Standard Contractual Clauses and other approved data transfer mechanisms to assure that personal data is adequately protected. Please contact the Macmillan Privacy Office at DataPrivacy@macmillan.com if you would like more information about cross-border transfers or to obtain a copy of any applicable Standard Contractual Clauses.
7. Links to Other Websites
Our websites contain links to other websites for your convenience, information and to purchase our books from third party sites. These links allow you to access and interact with other companies that are not affiliated with Macmillan Publishers. When you intentionally interact with another company through these links, that company’s own policy will govern the personal information that you provide. We suggest you review each company’s privacy policies before you submit personal information to them. We are not responsible for the privacy practices of companies that are not affiliated with Macmillan Publishers.
8. Updates to our Privacy Notice
We may update this Privacy Notice from time to time. We will post an alert online if the changes are material.
When you visit our website or use our mobile applications, we collect certain information by automated means, using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons. In many cases, the information we collect using cookies and other tools is only used in a non-identifiable way. For example, we use information we collect about all website users to optimize our websites and to understand website traffic patterns.
In some cases, we do associate the information we collect using cookies and other technology with a unique identifier. Our Macmillan Publishers Privacy Notice governs how we use this personal information.
We do not sell any personal information for monetary consideration. We do share personal information for online targeted advertising, including cross-contextual behavioral advertising, as indicated in the chart in our Privacy Notice. You can opt-out of this sharing at any time via the Your Privacy Choices link in the footer of the respective Macmillan site.
We collect personal information and non-personal information using cookies.A “cookie” is a text file that websites send to a website visitor’s computer or device to uniquely identify the visitor’s web browser and to store information or settings in the browser. You can control cookies by changing your browser’s setting.
When you visit our websites, we will always place strictly necessary cookies. You have choices about preference, performance and advertising cookies. You can use our Cookie Consent Tool, accessible via the Your Privacy Choices link in the footer of each respective Macmillan site, to control which of these cookies you wish to accept or to reject all non-necessary cookies. If you exercise your rights to tell us not to sell/share your information or not to use your information for online targeted advertising, we will refrain from placing third party performance cookies and advertising cookies on your browser.
Our websites use Pixel Tags. Pixel tags, also known as tracking pixels, web beacons or clear GIFs, are tools used to transmit information to our service providers’ or partner’s servers. When you visit a website or open an email that contains a web beacon, that tool will instruct your browser to transmit information such as your IP address, device details, time of the activity, and nature of the activity (e.g., email read, web pages visited) to us. These tools allow us to measure response to our communications and to improve our websites. They also enable partners to compile information about your browsing activity on the websites for personalization and online targeted advertising. If you exercise your rights to tell us not to share your information or not to use your information for online targeted advertising, we will refrain from placing pixel tags on your browser.
Other Tracking Methods
Our websites may use other tracking methods, such as Browser Fingerprinting. Our websites use other types of tracking and analytics tools, such as canvas fingerprinting, and keystroke analytics. These tools allow us to recognize devices, even if you have rejected cookies, but they are only used for security and fraud detection purposes. For example, we use these tools to detect bots and other threats. We do not sell or share the information collected using these tools, and we do not use this information for online targeted advertising.
Our websites collect personal information using Server Logs. A server log is a text file that records activities on our web services. When you visit a website, we log the date and time of your visit, the device you use to access our website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices use to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to Macmillan and the website you visit after you leave our site. We use this information in aggregate, such as to analyze website traffic patterns and to better understand website user behavior generally. We also use the information for security purposes, to detect threats, and for fraud prevention. For example, we may block login attempts coming from countries where we do not do business. We do not sell or share the information collected by our logs, and we do not use this information for online targeted advertising.
Our websites use third party analytics services, such as Google Analytics. Analytics services help us understand how people use our websites. In some cases, these services are provided by companies that act as service providers for us, meaning that they do not use the information collected for their own purposes. In other cases, the company may combine information collected from users of our websites with information collected from other websites. You have the right to opt-out of having your data combined by these third parties. You can use our Cookie Consent Tool, accessible via the Your Privacy Choices link in the footer of the respective Macmillan site, to reject all non-necessary cookies. If you exercise your rights to tell us not to sell/share your information to not to use your information for online targeted advertising, we will also refrain from placing third party cookies on your browser.
Social Media Interactions
Our websites integrate with Social Media Platforms. Our websites may enable you to interact with us and others via social media platforms, such as Facebook, Twitter, YouTube, Goodreads, Pinterest, LinkedIn and Instagram. We may also allow you to login to our websites using social media platform credentials. While we respect each social media platform’s privacy policies, we may collect personal information about you and your friends if you choose to use these tools. If you engage with our content on or through a social media site, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture).
We may also display interest-based ads to you when you are using social media platforms. These platforms allow us to personalize the ads that we display to you. We may convert your email address into a unique number which can be matched by the platform with its user to allow delivery of the advertising.
You can opt-out of online targeted advertising via the Your Privacy Choices link in the footer of the respective Macmillan site.
You can also obtain more information about interest-based advertising, and how to opt-out of receiving interest-based ads from participating third-party providers and ad networks, through the following:
For Users in the US:
http://www.networkadvertising.org/optout_nonppii.asp (Network Advertising Initiative)
http://www.aboutads.info/choices (Digital Advertising Alliance)
For Users in the EU:
http://www.youronlinechoices.eu (European Interactive Digital Advertising Alliance)
For Users in Canada:
http://youradchoices.ca/choices/ (Digital Advertising Alliance of Canada)
Opting out of participating providers and ad networks does not opt you out of being served advertising. If you opt-out, we will not send you targeted ads based on behavioral information we or our partners have obtained about you, but you may continue to receive generic or contextual ads on our sites.
Your Privacy Choices and How to Contact Us
To exercise your privacy rights, and for information on how to contact us, please click the Your Privacy Choices link in the footer of the respective Macmillan site.
Supplemental Privacy Statements
Additional Information for EEA, Swiss and UK Residents
Macmillan Publishers is providing this supplemental privacy notice to give individuals in the European Economic Area (EEA), Switzerland and the United Kingdom (UK) the additional information required by the EU General Data Protection Regulation (GDPR), the Swiss Federal Data Protection Law and the UK GDPR respectively. These provisions, together with the statements in the Macmillan Publishers Privacy Notice, explain our practices with regard to EEA, Swiss, and UK personal data.
1. Information about Macmillan Publishers
This information is being provided by Macmillan for the members of its corporate group: Macmillan Publishing Group, LLC, Holtzbrinck Publishers, LLC and Holtzbrinck Publishing Holding Limited Partnership
120 Broadway, 24th Floor
New York, NY 10271
Macmillan Publishers is based in the United States. Our representative in the UK is:
Macmillan Publishers International Limited
Company number: 02063302
Registered Office: Cromwell Place
Hampshire International Business Park
Lime Tree Way
Basingstoke, Hampshire, RG24 8YJ
Our representative in the EEA is:
Macmillan Publishers International Limited
1st Floor, The Liffey Trust Centre
117-126 Sheriff Street Upper
2. The Purposes and Legal Basis for Processing, including Legitimate Interests
This Macmillan Publishers Privacy Notice explains the reasons why we process your Personal Information. We only process Personal Information when we have a legal basis for the processing, such as:
- To provide the products, services or information that you request,
- To fulfill our obligations under your service contract
- For closely-related purposes, such as payment processing and financial account management, contract management, website administration, business continuity and disaster recovery, security and fraud prevention, corporate governance, reporting and legal compliance, and
- With your consent (or provided you have not objected, as may be appropriate under applicable law), such to provide you with marketing communications.
- To develop and maintain our business relationship with our service providers/contractors and contracted staff
We may also process your Personal Information for the purposes of our legitimate interests, provided that such processing shall not outweigh your rights and freedoms. In particular, we may process your Personal Information as needed to:
- Protect you, us or others from threats (such as security threats or fraud) piracy or cheating,
- Comply with the laws that are applicable to us around the world,
- Enable or administer our business, such as for quality control, consolidated reporting, and customer service,
- De-identify it to create anonymized and/or aggregated datasets,
- Manage corporate transactions, such as mergers or acquisitions, and
- Understand and improve our business or customer relationships generally.
We may disclose your Personal Information to related companies and to third parties as described in the Privacy Notice; however, we do not share your Personal Information with third parties for them to market their products or services to you without having obtained your prior opt-in consent. If you give consent for such sharing, you may revoke it at any time.
We do not knowingly collect UK/EU Personal Information from children under the age of 16 without consent of the parent or guardian.
3. Automated Decision-Making and Profiling
We may use profiling and analytics to understand our customers and readers of our publications and to find potential influencers. For example, we may analyze whether certain types of books appeal to older readers or to women. We will not make automated-decisions about you that may significantly affect you, unless (1) the decision is necessary as part of a contract that we have with you, (2) we have your explicit consent, or (3) we are required by law to use the technology.
4. When You are Required to Provide Personal Information to Macmillan
In most cases, you are not required by law to provide any Personal Information to Macmillan. You are required to provide certain Personal Information if you want to enter a contest, sweepstakes or giveaway or if you want to receive communications or purchase products from us. Our data collection forms indicate which data elements are required. If you do not provide these data elements, we cannot do business with you.
5. Your Rights
As noted in the Privacy Notice, you always have the right to object to our marketing communications. To opt-out of emails, simply click the link labeled “unsubscribe” at the bottom of any email we send you. To revoke permissions that you may have given to send text messages, text STOP in response to any message.
Macmillan also respects the rights of EEA residents to access, correct and request erasure or restriction of their personal information as required by law. This means:
- You generally have a right to know whether or not we maintain your Personal Information. If we do have your Personal Information, we will provide you with a copy (subject to the rights of others). If your Personal Information is incorrect or incomplete, you have the right to ask us to update it. In some cases, you may have the right to receive Personal Information that you provided to us back in a machine-readable format.
- You have the right to object to our processing of your Personal Information.
- You may also ask us to delete or restrict your Personal Information.
To exercise these rights, please visit the Your Privacy Choices link in the footer of the respective Macmillan site.
If you believe that we have processed your Personal Information in violation of applicable law, you may file a complaint with the Macmillan Privacy Office or with a supervisory authority.
6. International Transfers
Macmillan is based in the United States. As noted in the Privacy Notice, your Personal Information may be stored or processed in the United States and other countries which may not have equivalent privacy or data protection laws. By using our website, you consent to these transfers.
7. Data Retention
We will retain your Personal Information for as long as the information is needed for the purposes set forth in Section 2 above and for any additional period that may be required or permitted by law. You may request that we delete your Personal Information via the Your Privacy Choices link in the footer of the respective Macmillan site.
Unless we are required by law to retain your information, we will delete it as required by law.
8. How to Contact Us and our Head of Privacy
Please contact us if you have any questions or comments about our privacy practices or this Privacy Notice. You can always reach us via email to [email protected]. You can also reach us via mail to the addresses given above.
Additional Information for California Residents
The Macmillan Publishers Privacy Notice (our “Privacy Notice”) provides most of the information required by theCalifornia Consumer Privacy Act and the California Privacy Rights Act (collectively, the “CPRA”). This supplemental privacy notice gives California residents the additional information required by the CPRA.
1. Your California Privacy Rights
The CPRA provides California residents with specific privacy rights:
- The right to know what personal information and sensitive personal information we collect
- The right to access your personal information
- The right to correct inaccurate personal information
- The right to request that we delete your personal information
- The right to know what categories of personal information are sold to third parties and to opt-out of that sale
- The right to know what categories of personal information are shared with third parties for cross-contextual behavioral targeting and to opt-out of that sharing
- The right to limit the use and disclosure of sensitive personal information, and
- The right not to be retaliated against for exercising your privacy rights
Personal information of children under 16 cannot be sold or shared without affirmative consent. We do not sell or share any personal information of children under 16 without affirmative consent.
If you are a California resident, you may exercise your rights by:
- Visiting our privacy rights portal via the Your Privacy Choices link in the footer of the respective Macmillan site
- Calling our Toll-Free Number: 1-800-906-9402
- Emailing DataP[email protected].
If you would like to designate an agent, please send an email from your own email address to DataP[email protected] indicating the name and email address of your agent. We will respond to that person’s requests using both your email address and the agent’s email address.
If you are exercising CPRA access or deletion rights on behalf of another person, please understand that we will need to verify your authority with the person you seek to represent.
We will not retaliate against you if you exercise your rights under CPRA.
2. Additional CPRA Right to Know Disclosures
Macmillan uses and discloses the categories of personal information described in Section 1 of this Privacy Notice.
Macmillan also uses and discloses the following categories of sensitive personal information as described in more detail in Section 1 of this Privacy Notice. We do not process any sensitive personal information for the purpose of inferring characteristics about you.
|Category of Sensitive Personal Information||Purposes for Use and Disclosure||Can I limit this Use and Disclosure?|
|Government-issued Identification Numbers||We use and disclose government-issued identification numbers in connection with payments made to individuals for tax reporting and compliance.||No|
|Account log-in credentials||We use and disclose account access information as needed to allow you to access your account, for account security purposes.||No|
|Financial account numbers Payment card numbers||We use and disclose financial account and payment card numbers as needed to process transactions.||No|
|Non-publicly available information about (a) racial or ethnic origin, religious or philosophical beliefs or union membership (b) health, or (c) sex life or sexual orientation||We may use and disclose sensitive personal information voluntarily provided to us by authors as described in our Notice or in connection with supplier diversity programs.||Yes, by visiting our privacy rights portal via the Your Privacy Choices link in the footer of the respective Macmillan site.|
We do not collect biometric data, or precise geolocation data.
3. Sale of Personal Information and Sharing of Personal Information for Cross-Contextual Behavioral Targeting; Collection of Personal Information by Third Parties
Macmillan does not sell any personal information for monetary consideration. Some Macmillan websitesallow third party advertising partners to utilize cookies, web beacons or other technologies to deliver ads to you on our sites and to deliver our advertisements to you on other sites. These third parties may collect information about your online activities on our websites, and they may use persistent identifiers to track you over time and across different websites and other online services. You can opt-out of our sharing of your data for cross contextual behavior advertising by visiting our privacy rights portal via the Your Privacy Choices link in the footer of the respective Macmillan site. Our websites also recognize Global Privacy Control signals and will respect your opt-out request if it is provided by your browser.
4. Financial Incentives
Macmillan does not offer financial incentives for the collection or sale of personal information. We may offer individuals the opportunity to receive coupons or discounts via email. If you ask us to delete your information, we will not be able to send you additional coupons or discounts via email, however coupons or discounts sent to you previously will continue to be honored according to their original terms.
 Macmillan Publishers is defined herein as Holtzbrinck Publishing Holdings Limited Partnership, Holtzbrinck Publishers, LLC., and Macmillan Publishing Group, LLC. and this includes but is not limited to: the following publishers: Farrar, Straus, & Giroux, FSG, Hill & Wang, North Point Press, Faber & Faber, Henry Holt, Metropolitan Books, Times Books, Picador, St. Martin’s Press, Griffin, Minotaur, All Points Books, Castle Point Books, Thomas Dunne Books, Truman Talley Books, Tor/Forge, Starscape, First Second, Flatiron Books, Wednesday Books St. Martins Essential, Truman Talley Books, Celadon, Roaring Brook Press, Square Fish, Priddy Books, Feiwel & Friends, Odd Dot, Kingfisher, Criminal Element, Quick and Dirty Tips, The History Reader, Fierce Reads, Work in Progress, Reading Group Gold, Thought Matters, Tor.com, and Macmillan Audio.
 Everyday Business Purposesencompasses the Business Purposes (as defined by California law) and following related purposes for which any personal information may processed:
- To provide the information, product or service requested by the individual or as reasonably expected given the context in which with the personal information was collected (such as customer credentialing, providing customer service and preference management, providing product updates, bug fixes or recalls, newsletters sign-ups, member messaging and dispute resolution)
- For identity and credential management, including identity verification and authentication, system and technology administration
- To protect the security and integrity of systems, networks, applications and data, including detecting, analyzing and resolving security threats, and collaborating with cybersecurity centers, consortia and law enforcement about imminent threats
- For fraud detection and prevention,
- For legal and regulatory compliance, including all uses and disclosures of personal information that are required by law or for reasonably needed for compliance with company policies and procedures, such as: anti-money laundering programs, security and incident response programs, intellectual property protection and anti-piracy programs, and corporate ethics and compliance hotlines,
- For corporate audit, analysis and reporting,
- To enforce our contracts and to protect against injury, theft, legal liability, fraud or abuse, to protect people or property, including physical security programs
- To de-identify the data or create aggregated datasets, such as for consolidating reporting, research or analytics,
- To make back-up copies for business continuity and disaster recovery purposes, and
- For corporate governance, including mergers, acquisitions and divestitures.